Amspar Diploma, ILA Diploma
Lisa has been at the practice for over 20 years and became Practice Manager in October 2002. She is responsible for the overall management of the surgery, which includes the implementation of NHS directives, management of staff, administration of practice finances, practice organisation and health and safety requirements.
She deals with non-clinical patient welfare, i.e. responding to patient’s concerns/complaints and ensuring adequate services are provided.